Delivery & Support
Shipping & Contact
Delivery
FAQ
Shipping Rates
| Method | Timeframe | Cost |
|---|---|---|
| Standard Shipping | 5–8 business days | C$8.99 |
| Free Standard | 5–8 business days | Free on C$50+ |
| Express Shipping | 2–3 business days | C$18.99 |
| International | 7–14 business days | Calculated at checkout |
Order Processing
Orders are processed within 1–2 business days. You'll receive a tracking number via email once shipped. During peak periods processing may take an additional 1–2 days.
Common Questions
Orders can be changed or cancelled within 1 hour of placement. After that, contact us immediately as your order enters processing.
Yes. We ship to most countries worldwide. International rates are calculated at checkout. Customs duties may apply depending on your country.
Contact us within 7 days of delivery with a photo and your order number. We'll send a replacement or issue a full refund.
You'll receive a tracking number via email once your order ships. Use it to track directly through the carrier's website.